Silk Spider filament includes a 30 day limited warranty from the date of delivery covering defects in materials and workmanship under normal use.
What’s Covered
Manufacturing defects
Faulty components under normal operation
What’s Not Covered
Normal wear and tear
Consumable parts
Damage from misuse, improper setup, accidents, power issues, or neglect
Unauthorized repairs or modifications
Use of unapproved firmware
Warranty Resolution
At our discretion, we may:
Repair the defective part
Replace the defective part
Replace the product
Provide a partial refund
Shipping for Warranty Claims
Customers may be responsible for shipping costs unless otherwise required under California law. Except for this express warranty, products are provided as-is to the extent permitted under California law.
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