Terms of Service
By using our website or purchasing our products, you agree to these terms.
Use of Website
You agree not to:
- Violate laws
- Attempt to interfere with our systems
- Reverse engineer proprietary designs
Product Information
We work hard to ensure accuracy, but we cannot guarantee all descriptions or images are error-free.
Pricing
Prices may change without notice.
Limitation of Liability
To the fullest extent permitted under California law:
- Silk Spider is not responsible for indirect, incidental, or consequential damages, including lost profits or lost data.
- Our total liability will not exceed the amount you paid for the product.
- Some rights cannot be limited under California law — those rights remain intact.
Indemnification
You agree to be responsible for claims resulting from misuse of our products.
Dispute Resolution
We hope to resolve any issue directly and quickly.
If a dispute cannot be resolved informally:
- Disputes will be resolved through binding arbitration in Los Angeles County, California.
- You agree to resolve disputes individually, not as part of a class action.
- You waive the right to a jury trial.
- You may opt out of arbitration within 30 days of purchase by emailing info@silk-spider.com with your order number and written request.
- This does not prevent you from bringing eligible claims in California small claims court.