Terms of Service

By using our website or purchasing our products, you agree to these terms.

Use of Website
You agree not to:

  • Violate laws
  • Attempt to interfere with our systems
  • Reverse engineer proprietary designs

Product Information
We work hard to ensure accuracy, but we cannot guarantee all descriptions or images are error-free.

Pricing
Prices may change without notice.

Limitation of Liability
To the fullest extent permitted under California law:

  • Silk Spider is not responsible for indirect, incidental, or consequential damages, including lost profits or lost data.
  • Our total liability will not exceed the amount you paid for the product.
  • Some rights cannot be limited under California law — those rights remain intact.

Indemnification
You agree to be responsible for claims resulting from misuse of our products.

Dispute Resolution
We hope to resolve any issue directly and quickly.
If a dispute cannot be resolved informally:

  • Disputes will be resolved through binding arbitration in Los Angeles County, California.
  • You agree to resolve disputes individually, not as part of a class action.
  • You waive the right to a jury trial.
  • You may opt out of arbitration within 30 days of purchase by emailing info@silk-spider.com with your order number and written request.
  • This does not prevent you from bringing eligible claims in California small claims court.