FAQ
Where are you located?
We are located in Canoga Park, California, and manufacture our products in Southern California.
Does your filament come with a warranty?
Yes — All filament includes a 30 day limited warranty.
Do you ship internationally?
No - Currently we only ship within the US.
How do I request a return?
Email returns@silk-spider.com within 30 days of delivery.
Do you offer technical support?
Absolutely. Please visit our Tech Settings page for guidelines and tips, or email info@silk-spider.com and we’ll help.